I know that it’s like a heartbeat skipping moment whenever your wireless earbuds stop working. There will be so many instances going in our mind that will make us more confused. In order to clarify such doubts, we get the possible reasons and the solutions for wireless earbuds to stop working.
When you have invested your hard-earned money on a good pair of wireless earbud device, it is difficult to let it go when it stops working. That’s the reason, you need to check the issue whether it is a minor or a major one. But just to give you a disclaimer that whenever major instances occur, you may need the assistance of the technicians.
All the technical equipment can be fragile and sometimes unreliable in nature. Even though we take the best measures to use the true wireless earbuds safely, there can be some defects arising from safe use also. These are the situations that are inevitable where you should not panic. Because for every problem there is a solution.
In this blog post, you will find the reasons and the possible solutions for why my wireless earbuds stopped working.
Reasons for your wireless earbuds stop working
These are some of the common instances where consumers have faced while using wireless earbuds. Try to relate the scenario and fix it accordingly. Narrowing down to the cause is one of the preliminary steps that you need to take to find the reason why your wireless earbuds stopped working.
Scenario 1: Wireless earbuds not connecting with each other
One of the major scenarios that are commonly found is that the wireless earbuds are not connecting. This doesn’t mean that your wireless earbuds have a defect, this can generally happen due to a minor issue which you need to check.
Below are some of the solutions that you can try if your wireless earbuds are not connecting with each other.
1. Check how to pair it correctly
You need to cross-verify whether the wireless earbuds are properly paired with each other. This is a basic step where people have a lack of knowledge or experience in connecting wireless earbuds devices. You need to read the instructions from the owners manual which has been given within the box. Check what are the ways that you can pair the wireless earbud device with each other.
2. Turn off your Bluetooth
You need to switch off your Bluetooth from the device that you are trying to connect (this can be your laptop or mobile phone). You even need to turn off your wireless earbuds. After turning both the platform off, try reconnecting it by switching it on. Sometimes the issue can arise whenever multiple devices have been associated with wireless earbuds. This function basically acts as a hard reset for your devices.
3. Try recharging the devices
Sometimes due to the low power of devices, it won’t be possible to connect with each other. You need to ensure that your laptop or mobile phone or wireless earbuds have been properly charged. As these devices are unpredictable so does finding the cause. When your devices are completely charged, try connecting and see whether they have been paired successfully.
4. Check the version of Bluetooth
Nowadays the high-end wireless earbud devices come with the latest Bluetooth technology. You need to test their compatibility between multi-platforms by reading the instruction handbook given by the company. Sometimes the latest technology-enabled wireless earbuds devices won’t connect with old laptops or cell phones. You need to check their Bluetooth versions and see if they are compatible.
Scenario 2: You can hear sound only from one earbuds
This is another common issue that is faced by consumers. This usually happens due to the age of the device as you all know that technology products are highly unreliable. They don’t last more than two or three years of hard usage. This can be one of the major factors that your Bluetooth wireless earbuds work only on one side.
But do not worry, as we have the possible solutions for you to fix it.
1. Turn off the devices
This is one of the possible solutions that you can fix your wireless earbuds device by switching it off. And turn it on by reconnecting it. Enabling and disabling the devices can help to auto-refresh and get connected with the fresh connection. This function acts as a reset for your platform. This is one of the basic possible solutions to fix this issue.
2. Check the case of the earbuds
The case that you get from your company, see whether it is getting properly connected. When you find that there is an issue, try to close the door and open it and again check by connecting it. This is one of the common instances to boost seamless integration between your wireless earbuds. This majorly depends on the case box that your brand offers for you.
3. Sometimes this can be an issue due to the battery charge
Ensure that both the platform are properly charged so that they don’t have any obstacles while pairing with each other. If the battery is properly functioning, then there is no such issue for only one side of your earbuds to stop working. A simple solution that can make wonders, see whether both the devices are properly charged.
4. Leave your earbuds for sometime
Whenever you face that one of the earbuds but stops working, just give it some time to get connected with each other. Listen to some songs or play any other media file for few minutes and check whether if the other earbud is functioning. This can happen due to the minor glitch in connectivity that is commonly found. And this solution has also worked for many users.
5. Create a new connection
This is another common solution to fix this issue. You just need to make the Bluetooth forget the device from both the platform that can be your mobile or your laptop. After forgetting the wireless earbud device, create a new connection by pairing them again. This can help in fixing the issue due to the lack of connectivity that had been caused between the platform.
Scenario 3: If the quality of audio drops or any sound delay
When you have to tune down to your favourite song and if you are unable to hear it correctly then it is an annoying moment for anyone. This generally happens due to the defect from the wireless earbud device or it can be even through the media files that you are playing from your mobile or a laptop. Below are some of the common options to fix the quality of audio drop.
1. Check what kind of audio issue you are facing
You need to see whether if you can listen to songs in a monotone voice or stereo mode. You can easily find out the difference between mono and stereo. If you are facing a monotype of music in a wireless earbud, then it can be due to the signal wavelength between the platforms.
Don’t maintain a huge distance between your wireless earbud device and the laptop or the mobile. Usually depending upon the wireless earbud device, they have a certain bandwidth capacity of 30-50 feet. If you are within the radius then there is no such issue to be found.
2. Check the media file
Sometimes it basically depends on the media file that you are playing through the wireless earbud device. As you all know that even the media files will be having a variety of quality levels. There can be different versions for an audio file and a video file.
Let us consider the example of an audio file. Basically, you can find audio files majorly in form of an MP3 version.
MP3 song quality ranges from 64 Kbps to 320 kbps, 128 KBPS is an average ideal that a media file should have. You need to try experimenting with the different versions of audio files to determine whether this is the cause for the audio quality drop.
Note: MP3 is known as MPEG-1 Audio Layer III. KBPS is called kilobit per second – to determine the value of the sound transmission.
3. Reconnect the devices
You need to disable the Bluetooth from your source platform and as well as the wireless earbud device. Sometimes even just with the help of this easy solution, it can make wonders to improve your audio quality. The drop in audio quality can happen majorly due to the signal strength between the devices. So when you reconnect or repair the devices, you will definitely observe the difference in terms of audio quality.
4. Check for any software issue
This is a broad group where the issues can be diversified. Because software is something that is not our control and it is very hard to determine what factors are influencing the audio quality drop.
Check for any update that you have received for the wireless earbuds or your laptop or even the mobile. In such situations when you don’t find any updates, this particular cause can be ignored and move to other.
See whether if you have selected a different audio format to stream through Bluetooth devices. Basically, you need to check whether if you have selected a low-quality streaming format from the source. This can be one of the major reasons for the audio quality drop.
Check whether if another application is using the audio streaming device. When the apps on your system or even the mobile phones get clashed with each other. This happens during answering calls or while playing games, then there causes audio quality drop. You need to pair the connection again to get quality sound transmission.
These are some of the situations in which it was bound to happen. This section has been broadly classified into two parts.
1. If in case your wireless earbuds device comes in contact with water or moisture
The recently launched wireless earbud devices are completely splashproof and waterproof. You need to understand the differences between splashproof and waterproof. Splashproof is that it can just resist water and waterproof is when your earbud submerges in water and even then nothing happens.
If your earbud device doesn’t have any of the above features like Splashproof or waterproof. Then you need to follow the below solutions to recover it back.
Turn off your earbuds device immediately. Next is you need to wipe it with a dry cloth. And leave it to dry at normal room temperature or you can even place it in a rice bag to remove the moisture content from the device. Keep it for 24 to 48 hours to completely recover and then you can turn it on to check if it’s working fine.
Ensure that you don’t use a hairdryer for any other such heating devices as this can mess up the wireless earbud.
If the device is not working after this process, then it requires the help of technicians.
Shop for waterproof earbuds on Amazon
2. If your wireless earbuds have fallen on the ground
This is another unavoidable circumstance where people face an accident drop off their device. The solutions to this situation are very scarce as it is very hard to rectify on your own without opening the device. As the parts inside the ear but device can be broken or disconnected.
Some of the wireless earbud devices are shockproof, if you don’t have this feature then it is problematic.
The best solution for this problem would be to visit an authorized technician and get the issue rectified. Check the basis of damage level, if the technical support people are saying it costs more than 50% of the device, then it’s not worth the cost. It’s time for you to take new wireless earbuds.
To sum it up
I hope that you can relate some of the scenarios for your wireless earbuds to stop working.
If you observe all the scenarios, there is one of the common solutions for all causes i.e., reconnecting the device with the source. This solution has been found resourceful by consumers in rectifying issues for many instances.
You also need to check whether the device is under warranty period so that you can get it fixed free of cost.
If your wireless earbuds device is expensive, you can opt for an insurance plan for any such breakdown. This can be slightly pricey but in the longer run, it gives you a worry-free experience whenever you encounter such an issue.
As you know these devices are very fragile and need close monitoring while fixing any issue. It would be ideal for you to proceed to an authorized technician to get a better solution. If the repair cost is more, then it is ideal to purchase a new one.
Let me know if you are facing any other issues in the comment section below.
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